Privacy Policy

Drew Studio

This Privacy Policy outlines how Drew (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit drewstudio.co (the “Site”), use our services, make a purchase, or communicate with us regarding the Site (collectively, the “Services”). For the purposes of this policy, “you” and “your” refer to users of the Services, including customers and visitors.

By using the Services, you consent to the collection, use, and disclosure of your information as described herein. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Revised versions will be posted on the Site with an updated “Last Updated” date. We encourage you to review this page periodically.

How We Collect and Use Your Personal Information

We collect personal information to provide the Services, improve your experience, and comply with legal obligations. This includes:

Delivering products and customer support.
Sending order updates or marketing communications (with your consent).
Preventing fraud and protecting our rights.

What Personal Information We Collect

The types of personal information we collect depend on your interaction with the Services:

Information You Provide Directly

Contact Details: Name, address, phone number, email.
Order Information: Billing and shipping addresses, payment confirmation.
Account Information: Username, password (if applicable).
Customer Support: Details you share when contacting us (e.g., via email).

Information Collected Automatically

Usage Data: Device information, IP address, browser details, and interaction data (e.g., pages visited), collected via cookies and similar technologies.

Information from Third Parties

Service Providers: Shopify (our platform host) and payment processors (e.g., for bank or card details) to fulfill orders.
Analytics: Third-party tools may track usage with your consent.

How We Use Your Personal Information

Service Delivery: Process payments, fulfill orders, manage accounts, and handle shipping or returns.
Marketing: Send promotional emails or ads (you can opt out via unsubscribe links).
Security: Detect and prevent fraud or malicious activity.
Improvement: Enhance the Services based on usage patterns.

Cookies

We use cookies to operate and improve the Site, including tracking interactions and tailoring ads. Details on Shopify-specific cookies are at https://www.shopify.com/legal/cookies. You may disable cookies via your browser, but this may affect functionality. Our Site does not respond to “Do Not Track” signals.

How We Disclose Personal Information

We may share your information in the following circumstances:

Vendors: Third parties (e.g., Shopify, USPS, payment processors) to process orders and provide services.
Marketing Partners: With consent, to deliver targeted ads.
Legal Compliance: To meet legal obligations or protect our rights.
Business Transactions: In mergers or similar events.

Over the past 12 months, we have disclosed:

Identifiers (e.g., name, address), order details, usage data, and geolocation (via IP) to vendors, partners, and affiliates.

Third-Party Links

The Site may link to third-party websites. We are not responsible for their privacy practices. Review their policies before engaging.

Children’s Data

The Services are not intended for children. We do not knowingly collect data from individuals under 16. If you believe a child has provided information, contact us to request deletion.

Security and Retention

We use reasonable security measures (e.g., SSL encryption) to protect your data, though no method is infallible. Data retention varies based on account needs, legal requirements, or dispute resolution, and we retain it only as necessary.

Your Rights

Depending on your location (US or Canada), you may have the following rights:

Access/Know: Request details of your data.
Deletion: Request data removal.
Correction: Request data updates.
Portability: Receive a copy of your data.
Opt-Out: Decline marketing emails (unsubscribe anytime).
Withdraw Consent: Revoke consent for data use.

To exercise these rights, contact us at support@drewstudio.co. We may verify your identity (e.g., via email) and respond within legal timeframes. You may also appoint an authorized agent, subject to proof of authorization.